5/5 in G2 ★★★★★
AI Phone Agents for Healthcare
Streamline customer calls with fast, context-rich, and personalized AI-powered call transfer options built with HIPAA compliant AI to ensure patient data security.
CAPSULEdoxy.merely.gifthealthvivianANALYTE HEALTHPINE PARK HEALTHswordwaymark
Healthcare Back Office
Patient Management
Appointment Support
Healthcare Frontdesk
Healthcare Back Office
Patient Management
Appointment Support
ReviewsSee What Customers
See What Customers
Say About Us
✓
Faster Patient Front Desk
Patients can ask appointment, intake, and follow-up questions without waiting through rigid phone menus.
✓
HIPAA-Conscious Call Handling
Healthcare calls stay focused on approved workflows, secure summaries, and careful routing for sensitive patient details.
✓
Care Team Handoffs
Complex requests move to clinic staff with patient context, appointment notes, and the next step already organized.
"Our numbers show that 45-50% of calls are completely resolved by the voice agent without ever touching a human."
Dr. Maya Patel
Senior Engineer, GiftHealth
"The voice agent became our first point of contact for free users, significantly relieving our customer service workload."
Sofia Reynolds
Product Manager at Doxy.me
Enhance Patient Service And Offload Tasks With AI Phone Agents.
☎customer call in
#
Introduction
Ask their inquiry
User has basic question
User has billing issues
#
FAQ
Answer their inquiry
☎
Transfer to Department
Ask their inquiry
Call Routing
Seamless Routing To The Right Department
✓
Dynamic Routing To Different Departments
Automatically connect callers to the appropriate department based on their needs.
✓
Smart Routing To Assigned Contacts
Seamlessly route calls to a user's designated contact, such as their primary doctor, using dynamic variables instead of fixed department numbers.
✓
Warm Transfer To A Human Agent With Context
Ensure smooth handovers by transferring calls to human agents with full conversation history.
Press Digit
9:41
0
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Handle IVR
AI Agent Navigates IVR To Retrieve Clinic Information
✓
Press Digits To Navigate To Right Department
Seamlessly press digits and navigate to the correct department.
✓
Retrieve Information From Pharmacy/Clinic
Gather essential details directly from clinic or pharmacy systems.
Book on the Calendar (Cal.com)
Description
When users ask for availability, check the calendar and provide available slots.
API key (Cal.com)
**********
Event Type ID (Cal.com)
042011
Timezone (Optional)
America/Los_Angeles
✓A new event has been scheduled.
November 2023
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Patient Management
Reliable And Efficient AI Agent For Patient Support - Including HIPAA-Compliant For Appointment Reminders
✓
Seamless Appointment Booking
Effortlessly schedule and manage patient appointments with automated call handling.
✓
Smart Notifications & Check-Ins
Keep patients informed with reminders and updates, while leveraging HIPAA compliant AI note taking to automatically log call details and update records securely.
✓
Prescreening & Surveys
Ensure smooth handovers by transferring calls to human agents with full conversation history.
Integrations
Integrate With Your EHR
Seamless AI automation for patient scheduling, management, and provider coordination powered by HIPAA compliant AI to protect sensitive data across every interaction.
KeKeragon
JaJane App
DeDentrix
OpOpenDental
EpEpic
CeCerner
AtAthenahealth
DrDrChrono
NeNextGen
KaKareo
eCeClinicalWorks
AdAdvancedMD
PrPractice Fusion
SiSimplePractice
ThTheraNest
KeKeragon
JaJane App
DeDentrix
OpOpenDental
EpEpic
CeCerner
AtAthenahealth
DrDrChrono
NeNextGen
KaKareo
eCeClinicalWorks
AdAdvancedMD
PrPractice Fusion
SiSimplePractice
ThTheraNest
Don't have developer resources? Find a certified partner to help.
FIND A PARTNERPricing
Cut Costs By 90% With AI Phone Agents
Scalable AI phone agents at a fraction of the cost, without compromising quality. Freeing your medical staff for higher-value tasks, while replacing outdated workflows with modern HIPAA compliant AI tools.
Pay as you go
$0 to start.
- ✓$0.07-$0.12 per minute - Pay only for what you use.
- ✓60 mins of free access.
- ✓20 concurrent calls.
- ✓10 Free Knowledge Bases.
$
Enterprise Plan
For companies with large volumes, data or deployment requirements, or support needs.
- ✓White glove service for your use case.
- ✓Premium support with dedicated solution engineer teams.
- ✓Custom pricing and concurrent calls based on your needs
F.A.Q
Questions & Answers
All account has a 60-minutes ($10) free trial.
What is a Voice AI Agent, and how does it improve healthcare call management?⌄
AI Voice Platform can automate routine healthcare calls, collect context, and hand off complex requests to your team with clear summaries and routing rules.
How do voice AI agents compare to traditional IVR systems in healthcare?⌄
AI Voice Platform can automate routine healthcare calls, collect context, and hand off complex requests to your team with clear summaries and routing rules.
Can voice AI agents support HIPAA-conscious patient workflows?⌄
AI Voice Platform can automate routine healthcare calls, collect context, and hand off complex requests to your team with clear summaries and routing rules.
Can AI-powered voice agents handle patient appointment scheduling and follow-ups?⌄
AI Voice Platform can automate routine healthcare calls, collect context, and hand off complex requests to your team with clear summaries and routing rules.
How do voice AI agents integrate with EHR systems like Epic and OpenDental?⌄
AI Voice Platform can automate routine healthcare calls, collect context, and hand off complex requests to your team with clear summaries and routing rules.
More questions? Visit our docs